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There is a 15-day return policy, which means you have 15 days after receiving your item to request a return.

The item must be in the same condition you received it and in it's original packaging.  A copy of the receipt and or order number for proof of purchase.

To start the return contact me at Marianne1Rob@msn.com.  Upon accepting your return, you will be responsible for all return shipping costs.  No item will be accepted unless I have given authorization in writing to allow the return.

All shipping costs, sales tax and handling fees are non refundable.  Items that take longer than the estimated delivery date are also non refundable.  You must have received your item and ship them  back in order to receive a refund.  Acknowledgment of this is understood upon placing your order.

DAMAGES:  Upon receipt of your item, please inspect it and read any included instructions ( on back lit) paintings please install 3 AA batteries and activate the light setting on the remote control.  

NON RETURNABLE ITEMS:  Custom artwork or personalized artwork is non refundable.

EXCHANGES:  I do not accept exchanges at this time.

REFUNDS:  Upon receipt of your item, I will notify you once it has been inspected and notify you by email if a refund was approved or not.  If approved, you'll be automatically refunded on your original payment method.  This could take up to 5-10 business days depending on your bank or credit card company.

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